N20 and N26 plastic oil filter housing recall,,,,the black one is the plastic one,,,,,what happens the plastic cracks or breaks in between the oil and water journals,,,,,,and the oil and water mix causing the water to look like baby diarrhea color,,,,and could cause the rod bearings inside the engine to go bad,,,,,we have seen that happen a couple of times,,,,,and BMW wasn’t happy about putting new engines in cars,,,,,so now we have a recall on plastic oil filter housings,,,,and updated with new aluminum oil filter housing.
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What is the number / ID for the recall? Thanks.
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Sorry I don’t have the bulletin on hand with me,,,,all the bulletins are at work,,,the dealer should replace it no matter what,,,,they know the plastic housings were bad,,,,,if I saw one on a car,,,,,we would just replace them,,,,no questions asked.
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I asked because my dealer charged me for it – even though I argued that it was a known problem. With a formal BMW recall/bulletin number to reference I can head to the manager’s office. Thanks.
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I hate when this stuff happens,,,,I can’t log into the BMW website from home,,,,I won’t be back at work until Tuesday ,,,,I’ll try and remember to find the bulletin about this problem,,,,please remind me if I forget.
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Hi! Did you get a chance to find the recall/ bulletin no.? My plastic housing has cracked and oil has spilled into the coolant system.
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The bulletin #11 13 15 it’s a service action from BMW ,,,,I hope this helps
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Can you please tell me what service action means? Is it another word for ‘recall’?
I called both BMW Canada and the dealership today. They both confirmed there is no recall related to the housing unit for. When I offered the bulletin number they both declined to take it. So now I’m having my car towed from my mechanic to the dealership so they can assess the situation?
Do you think I’m wasting more time and money by doing this? Or do you think it’s worth a fight? I know for a fact this issue is known to BMW and I think it should be raised as a recall in Canada.
By the way, where are you located?
Any thoughts or suggestions on this will be appreciated.
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This is just a service action,,,which means BMW knows about it and the dealer should have replaced it when the car was in the shop,,,,we would just replace it for the customer convenience,,,,,you might be wasting your time bring it to the dealer if it is out of warranty,,,,,I am located on the west coast
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My dealer changed the housing but has been busy a whole week flushing engine and cooling system. also so replaced cooling reservoir free of charge. I lost a lot of oil before getting the car in so I’m concerned ..has long term damage been done even if the dealer cleans the engine thoroughly and hands moe the car?
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You should be fine,,,make sure the oil is topped off when picking it up.
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Hi every one,
This week my car just had an oil leak issue and so far I found out that it happened from a cheap plastic oil filter housing. I have brought my car to inspection and after researching I found out that it was a recall issue and should be replaced a new aluminum oil filter housing. However, when I speak to people in BMW services they all agreed about my problem but they said that my car is not under recall so I had to pay for that.
I have called to bmw head office and they didnt give me the answer, I am very disappointed why my car is an defective product from bmw but they they refused their fault? it costed me nearly $2000 to had it done. Can any body please help
My car is E84 (2012)
Tks
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Sorry I can’t help you,,,,that’s up to the dealer and BMW if they ant to help you.
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Hi every one,
This week my car just had an oil leak issue and so far I found out that it happened from a cheap plastic oil filter housing. I have brought my car to inspection and after researching I found out that it was a recall issue and should be replaced a new aluminum oil filter housing. However, when I speak to people in BMW services they all agreed about my problem but they said that my car is not under recall so I had to pay for that.
I have called to bmw head office and they didnt give me the answer, I am very disappointed why my car is an defective product from bmw but they they refused their fault? it costed me nearly $2000 to had it done. Can any body please help
My car is E84 (2012)
Tks
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Sorry about what happened,,,,but I can’t help you,
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Hey Dinh. I had the same issue as you. I also called head office about it. It’s a defect but they won’t do anything about it other than fix it and charge you for it. It was sooo frustrating and because of this I will never buy another BMW again. The oil filter housing on the newer models are now made of aluminum. I totally understand what you’re going through with ordeal. IMO it’s complete BS!
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oil filter housing leaking and they won’t replace it.
Bmw Canada is a bunch of useless tool… you by an expensive car and get cheap parts.
I think I will go back and buy an Audi… my mistake was buying a BMW.
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Sorry to hear that,,,,I don’t understand why they won’t replace it,,,,it means money for the dealer and tech.
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I do not know about dealers in Canada, but in the US, dealerships can vary greatly, even within the same auto group; thus, it may be beneficial to call around and see if any other dealers within a reasonable distance may be of assistance.
As an example, the cost of a battery was significantly less at the BMW dealer 45 minutes away from me than another dealership 20 minutes away. The service writer at the closer store would not budge on price and was asking more than MSRP, whereas the other dealership’s service and parts departments were willing to offer a fair price. Both of these dealers are part of the same very large dealer network.
Additionally, I used to own a Mercedes-Benz W211 with 4Matic that had a failed transfer case. There was a Star Bulletin (basically a SIB) issued for the very issue, yet it took multiple trips to two different dealers to finally get the transfer case replaced, which of course resolved the issue.
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Good idea
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Hi, wondering if you have a part number of the new aluminum housing, and was it dimensionally identical to the old plastic one? would I need to replace the heat exchanger and hoses as well?
Thanks
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I’m sorry idiot have the part number,,,,the heat exchanger stays the same,,,,the coolant hose changes I believe and you also need a plug for the new housing.
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Hi bmwtechnician, I see you mentioned you are on the west coast, are you in the Bay Area by any chance?
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Sorry I am not,,,,I’m in the southern part of California
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